Privacy Policy

1. Introduction

Certum Labs ("Certum," "we," "us") operates certumlabs.com. This policy explains what we collect when you use the site or contact us, and how we use it.

2. Information we collect

• Contact details you submit (name, email, company, message content)
• Sample-intake details you choose to provide
• Basic technical logs typical of web hosting (IP, user agent, timestamps)

3. How we use information

• Respond to inquiries and process sample intake
• Operate, secure, and improve the website
• Comply with legal obligations

4. Sharing

We do not sell personal information. We may use processors such as hosting, email delivery, and analytics providers solely to run the service.

5. Retention

Inquiry and intake records are kept as long as needed for the business relationship, quality records, and legal requirements, then deleted or archived per internal policy.

6. Security

We use reasonable administrative and technical safeguards. No method of transmission or storage is perfectly secure.

7. Children

The site is directed to business and research users, not children under 13.

8. Changes

We may update this policy. The date above will change when we do.

9. Contact

Privacy questions: use the contact form.